Web Users' Cultural Profiles and E-Service Quality: Internationalization Implications for Tourism Web Sites.
Marianna SigalaOdysseas SakellaridisPublished in: J. Inf. Technol. Tour. (2004)
Keyphrases
- web users
- service quality
- website
- electronic commerce
- customer satisfaction
- web pages
- service providers
- web mining
- web usage mining
- web server
- web content
- information systems
- web usage data
- log files
- user profiles
- search queries
- user interaction
- quality of service
- web access
- user satisfaction
- web objects
- query logs
- keyword search
- web data
- data management
- response time
- end users
- information retrieval
- machine learning