Adaptive Case Management: Supporting Knowledge Intensive Processes with IT Systems.
Christian HerrmannMatthias KurzPublished in: S-BPM ONE (2011)
Keyphrases
- knowledge intensive
- management system
- knowledge acquisition
- support systems
- knowledge management
- decision support
- human resources
- workflow management
- complex systems
- computer systems
- information systems
- software development
- distributed systems
- web documents
- knowledge workers
- business process management
- mission critical
- communication channels
- law enforcement
- object oriented
- expert systems