Managing the Effects of E-mail on Organizations.

Judith M. van Grimbergen G. John van der Pijl

Published in: ENTER (2001)

Keyphrases

email
information systems
information technology
mission critical
instant messaging
electronic mail
service management
information retrieval
genetic algorithm
knowledge management
real time
spam filtering
text classification
senior citizens
enterprise wide
end user computing
management tools
text mining
data sets