Login / Signup
In-service monitoring methods-better ways to assure service quality of digital transmission.
Naoshi Sato
Koichi Asatani
Hideyo Murakami
Robert E. Mallon
Susan R. Hughes
Thomas L. Graff
Published in:
IEEE J. Sel. Areas Commun. (1994)
Keyphrases
</>
service quality
service providers
customer satisfaction
knowledge management
information systems
expert systems
database
information technology
call center
incident management