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A Practical Agile Framework for IT Service and Asset Management ITSM/ITAM Through a Case Study.
Abdelkebir Sahid
Yassine Maleh
Mustapha Belaïssaoui
Published in:
J. Cases Inf. Technol. (2018)
Keyphrases
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service providers
web services
real world
database
case study
management system
multi dimensional
service discovery