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Chatbot Personalities Matters - Improving the User Experience of Chatbot Interfaces.
Tuva Lunde Smestad
Frode Volden
Published in:
INSCI Workshops (2018)
Keyphrases
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user experience
user interface
interface design
online discussion forums
user interaction
user behavior
user studies
end users
information access
user engagement
mobile services
website
social bookmarking
data management
higher education