Perishable inventory system with service interruptions, retrial demands and negative customers.
P. Vijaya LaxmiSoujanya M. L.Published in: Appl. Math. Comput. (2015)
Keyphrases
- single server
- queueing model
- retrial queue
- service providers
- service times
- steady state
- service systems
- customer service
- service requirements
- customer satisfaction
- arrival rate
- special case
- arrival process
- single server queue
- service quality
- state dependent
- poisson arrivals
- queueing networks
- heavy traffic
- queue length
- markov chain
- capacity constraints
- stationary distribution
- call center
- web services
- customer demand
- customer support
- information services
- service rates
- service level
- processor sharing
- customer classes
- service discovery
- online stores
- positive and negative
- customer requirements
- data mining
- point of sale
- parallel machines