Towards Managing Complexity and Uncertainty in Field Service Technician Planning.
Michael VössingPublished in: CBI (1) (2017)
Keyphrases
- service management
- decision support
- incomplete information
- web services
- inherent uncertainty
- planning problems
- artificial intelligence
- computational complexity
- worst case
- service providers
- heuristic search
- uncertain data
- information services
- composition of web services
- neural network
- mission critical
- plan generation
- mobile services
- service composition
- service oriented
- domain independent