Leveraging Cognition for Competitive Advantage: a Knowledge-Based Strategy Process.

Senthil K. Muthusamy Ramaraj Palanisamy

Published in: J. Inf. Knowl. Manag. (2004)

Keyphrases

competitive advantage
artificial intelligence
business processes
databases
machine learning
knowledge management
decision making
expert systems
user interface
service quality
erp systems