DRACA: decision support for root cause analysis and change impact analysis for CMDBs.

Sarah Nadi Richard C. Holt Ian J. Davis Serge Mankovski

Published in: CASCON (2009)

Keyphrases

root cause analysis
change impact analysis
decision support
decision support system
data warehouse
root cause
decision makers
decision making
product configuration
knowledge discovery
databases
data mining
business intelligence
knowledge management
life cycle