Combining social web and BPM for improving enterprise performances: the BPM4People approach to social BPM.
Marco BrambillaPiero FraternaliCarmen Karina Vaca RuizPublished in: WWW (Companion Volume) (2012)
Keyphrases
- social web
- business process management
- business processes
- business process
- social media
- enterprise architecture
- social tagging
- social networks
- web content
- collective intelligence
- social networking
- social communities
- user generated
- online communities
- computational models
- databases
- knowledge management
- evolutionary algorithm
- data mining