Factors That Constrain Or Inhibit Virtualization In A Government-To-Citizen Electronic Service.
Joshua OfoedaRichard BoatengPublished in: AMCIS (2016)
Keyphrases
- public services
- e government
- service delivery
- government agencies
- government services
- digital government
- public sector
- relationship management
- government information
- service oriented
- public administration
- information technology
- service offerings
- electronic business
- web services
- factors affecting
- service providers
- prior knowledge
- virtual machine
- online services
- factors that influence
- cloud computing
- operating system
- united states
- information and communication technologies
- network access
- success factors
- management system
- service composition
- information services
- developing countries
- service oriented architecture
- service quality
- customer service
- knowledge management
- end to end
- social sciences
- social media
- researchers and practitioners
- data center
- information systems