Cross-organizational ERP management: how to create a successful business case?
Silja EckartzMaya DanevaRoel J. WieringaJos van HillegersbergPublished in: SAC (2009)
Keyphrases
- cross organizational
- workflow management
- business processes
- information systems
- virtual enterprise
- resource planning
- security management
- management information systems
- enterprise resource planning
- business process
- workflow management systems
- conflict resolution
- decision making
- crisis management
- service oriented
- data mining
- data management
- knowledge intensive
- management system
- knowledge management
- web services
- information management
- service delivery
- human resources
- network security
- case study
- customer relationship management
- process model
- business intelligence
- decision support