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What makes strategic usability fail?: lessons learned from the field.

Stephanie RosenbaumSarah A. BloomerDave RinehartJanice Anne RohnKen DyeJudee HumburgJakob NielsenDennis R. Wixon
Published in: CHI Extended Abstracts (1999)
Keyphrases
  • lessons learned
  • case study
  • future directions
  • participatory design
  • grounded theory
  • design science
  • usability testing
  • usability studies
  • real world
  • machine learning
  • information systems
  • knowledge management