First-come-first-served queues with multiple servers and customer classes.

Alexandre Brandwajn Thomas Begin

Published in: Perform. Evaluation (2019)

Keyphrases

service rates
customer classes
single server
arrival rate
asymptotically optimal
service times
long run
queueing networks
state dependent
queue length
queueing systems
service systems
call center
bayesian networks
holding cost
steady state
cost function