Exploring the Dark Corners of Human-Chatbot Interactions: A Literature Review on Conversational Agent Abuse.
Roberta De CiccoPublished in: CONVERSATIONS (2023)
Keyphrases
- literature review
- conversational agent
- human communication
- conversational agents
- case study
- fuzzy theory
- human interactions
- information systems development
- natural language interfaces
- human interaction
- current issues
- human computer interaction
- design science
- human computer
- human subjects
- public libraries
- emotional state