Product redesign considering the sensitivity of customer satisfaction.

Kaixin Sha Yupeng Li Zhihua Zhao Na Zhang

Published in: Artif. Intell. Eng. Des. Anal. Manuf. (2022)

Keyphrases

customer satisfaction
product design
customer reviews
service quality
customer support
online shopping
customer service
internet shopping
life cycle
user satisfaction
customer retention
internet banking
core competence
business process
marketing strategies
design process
information quality
positive or negative