The Influence of Troubleshooting, Education, and Documentation on Computer User Satisfaction.
Avi RushinekSara F. RushinekPublished in: IEEE Trans. Syst. Man Cybern. (1986)
Keyphrases
- user satisfaction
- user perceptions
- information systems
- perceived quality
- service quality
- young students
- customer satisfaction
- higher education
- structural equation modeling
- objective measures
- mobile learning
- information and communication technologies
- teaching methods
- information quality
- expert systems
- serious games
- perceived usefulness
- e learning
- databases
- user interaction
- search experience
- kolmogorov smirnov