User Expectations and Rankings of Quality Factors in Different Web Site Domains.
Ping ZhangGisela M. von DranPublished in: Int. J. Electron. Commer. (2001)
Keyphrases
- website
- user satisfaction
- high quality
- web logs
- application domains
- user interface
- user defined
- web navigation
- user profiles
- web usage mining
- quality measures
- real world
- user preferences
- web server logs
- web access logs
- end users
- web pages
- human judgments
- user experience
- user navigation
- navigational behavior
- factors that influence
- log files
- user feedback
- image quality
- collaborative filtering
- information systems