From Typing to Talking: Unveiling AI's Role in the Evolution of Voice Assistant Integration in Online Shopping.
Guillermo Calahorra-CandaoMaría José Martín De HoyosPublished in: Inf. (2024)
Keyphrases
- online shopping
- service quality
- customer satisfaction
- artificial intelligence
- expert systems
- shopping behavior
- consumer behavior
- mobile commerce
- online consumer
- intelligent systems
- internet usage
- satisfaction degree
- personal information
- real time
- product descriptions
- recommender systems
- electronic commerce
- social networks
- purchase intention