Bus service quality prediction and attribute ranking: a neural network approach.
Md. Rokibul IslamMd. HadiuzzamanRajib BanikMd. Mehedi HasnatSarder Rafee MusabbirSanjana HossainPublished in: Public Transp. (2016)
Keyphrases
- service quality
- neural network
- prediction model
- customer satisfaction
- service providers
- prediction accuracy
- electronic commerce
- online shopping
- user satisfaction
- competitive advantage
- neural network model
- ranking algorithm
- quality of service
- artificial neural networks
- call center
- back propagation
- chaotic time series
- incident management
- elman network
- attribute values
- information systems
- multi layer perceptron
- gain ratio
- web search
- job satisfaction
- information quality
- databases
- short term prediction
- database