Effective inclusion of citizens through e-Governance services: case study of direct benefit transfer in India.
Rajan GuptaSaibal Kumar PalPublished in: ICEGOV (2020)
Keyphrases
- government services
- case study
- e government
- public administration
- service delivery
- knowledge management
- service providers
- public sector
- data mining
- factors influencing
- service oriented
- cost effective
- real world
- digital government
- artificial intelligence
- machine learning
- public services
- internet access
- governmental organizations