Towards E-government by business process change - A methodology for public sector.
Mojca Indihar StembergerJurij JaklicPublished in: Int. J. Inf. Manag. (2007)
Keyphrases
- public sector
- e government
- business process change
- electronic government
- current practices
- information sharing
- public administration
- digital government
- policy making
- business processes
- government services
- information and communication technologies
- developing countries
- government agencies
- knowledge management
- service delivery
- real world
- public organizations
- inter organizational
- case study
- public services
- public participation
- artificial intelligence