Characterization of operational failures from a business data processing SaaS platform.
Catello Di MartinoZbigniew KalbarczykRavishankar K. IyerGeetika GoelSantonu SarkarRajeshwari GanesanPublished in: ICSE Companion (2014)
Keyphrases
- data processing
- software as a service
- private cloud
- cloud computing
- decision making
- cloud services
- incident management
- multi tenant
- business intelligence
- big data
- data management
- service management
- data analysis
- service providers
- business process
- service oriented
- data acquisition
- lower cost
- real time
- business processes
- data mining
- business models
- real world
- business partners
- business decisions
- reference architecture
- information technology infrastructure
- return on investment
- digital campus
- mobile applications
- data quality
- data center
- electronic commerce
- low cost
- end users
- business environment
- emergency management
- business rules
- business applications
- cost effective
- knowledge management
- data warehouse
- case study
- machine learning