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Influence of service quality in sharing economy: Understanding customers' continuance intention of bicycle sharing.

Zhen ShaoXiaotong LiYue GuoLin Zhang
Published in: Electron. Commer. Res. Appl. (2020)
Keyphrases
  • service quality
  • customer satisfaction
  • service providers
  • user satisfaction
  • online shopping
  • call center
  • databases
  • real time