E-SBOT: A Soft Service Robot for User-Centric Smart Service Delivery.
Xiaofei XuZhongjie WangZhiying TuDian-Hui ChuYuming YePublished in: SERVICES (2019)
Keyphrases
- user centric
- service delivery
- service robots
- e government
- life cycle
- human robot interaction
- end to end
- service management
- context dependent
- government agencies
- context awareness
- personal information
- smart environments
- clickstream data
- web services
- mobile technologies
- e learning
- public sector
- ubiquitous computing
- databases