Rethinking Interaction with Conversational Agents: How to Create a Positive User Experience Utilizing Dialog Patterns.
Marvin HeuerTom LewandowskiJoffrey WeglewskiTom MayerMax KubicekPatrick LembkeSimon OrtgieseTilo BöhmannPublished in: HCI (23) (2023)
Keyphrases
- conversational agents
- user experience
- user interaction
- conversational agent
- human communication
- user engagement
- dialog systems
- user interface
- user behavior
- natural language interfaces
- end users
- mobile applications
- user studies
- interface design
- human computer interaction
- affective states
- multi party
- human computer
- artificial intelligence
- design patterns
- intelligent agents
- natural language
- website