The Influence Of Information Technology On Industrial Services In The Manufacturing Industry - A Literature Review And Future Research Directions.
Alexander A. NeffThomas HerzFalk UebernickelWalter BrennerPublished in: PACIS (2012)
Keyphrases
- manufacturing industry
- literature review
- information technology
- information society
- supply chain management
- case study
- information systems development
- fuzzy theory
- current issues
- service providers
- service composition
- public libraries
- ubiquitous computing
- web services
- service oriented
- information services
- researchers and practitioners
- design science
- manufacturing companies
- information systems
- databases
- end users
- decision making
- service quality
- service delivery
- customer service
- context aware
- information infrastructure
- artificial intelligence