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A neural networks approach to predict call center calls of an internet service provider.
Özge Hüsniye Namli
Seda Yanik
Faranak Nouri
Neslihan Serap Sengör
Yusuf Mertkan Koyuncu
Ömer Berk Uçar
Published in:
J. Intell. Fuzzy Syst. (2022)
Keyphrases
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call center
service providers
service quality
neural network
web services
content providers
cloud computing
service level
incident management
end users
cloud services
asymptotically optimal
service systems
heavy traffic
database
arrival rate
agent technology
supply chain
cooperative
real time