M|M|N queueing system with controlled service mode and disaster.
Olga V. SemenovaAlexander N. DudinPublished in: Autom. Control. Comput. Sci. (2007)
Keyphrases
- heavy traffic
- queueing systems
- asymptotically optimal
- queueing model
- call center
- interarrival and service times
- arrival rate
- steady state
- service providers
- web services
- service times
- single server
- queue length
- service quality
- customer service
- information services
- state dependent
- decision support system
- scheduling policies
- service composition
- management system
- end users
- finite buffer
- data sets
- emergency response
- real time
- service oriented