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Trust, Comfort and Relatability: Understanding Black Older Adults' Perceptions of Chatbot Design for Health Information Seeking.

Christina N. HarringtonLisa Egede
Published in: CHI (2023)
Keyphrases
  • information seeking
  • older adults
  • information retrieval
  • user interface
  • design process
  • collaborative filtering
  • information sources
  • information resources
  • search tasks