Queueing Model with State Dependent Balking and Reneging: Its Complementary and Equivalence.

Surendra M. Gupta

Published in: SIGMETRICS Perform. Evaluation Rev. (1995)

Keyphrases

state dependent
queueing model
arrival rate
steady state
single server queue
stationary distribution
queueing systems
service systems

service times
queue length
queueing networks
poisson process
flow control
waiting times
asymptotically optimal
service rates

single server
markov chain
call center
large deviations
arrival process
independent and identically distributed
optimal policy

fluid model
heavy traffic
initial state
transition probabilities
customer demand
computational complexity
learning algorithm