Factors of successful innovation in services.
Marko RopretPeter FaturKarmen RodmanBorut LikarPublished in: Int. J. Serv. Technol. Manag. (2011)
Keyphrases
- web services
- context aware
- service providers
- factors that affect
- factors that influence
- success factors
- service oriented
- user centric
- end users
- information resources
- information services
- ubiquitous computing
- knowledge management
- factors affecting
- factors influencing
- customer service
- technology transfer
- service management
- value added services
- information society
- service delivery
- mobile networks
- service oriented architecture
- case study