Keyphrases
- service delivery
- web services
- mission critical
- business opportunities
- service oriented
- service management
- decision making
- business organizations
- business intelligence
- cost efficient
- business partners
- electronic commerce
- business processes
- service providers
- trading partners
- customer service
- business process
- service composition
- ubiquitous computing
- electronic business
- workflow management
- enterprise systems
- business environment
- customer support
- business applications
- context aware
- online marketing
- tourism industry
- information systems
- virtual enterprise
- data mining
- web technologies
- service discovery
- end users
- service quality
- web service compositions
- relationship management
- case study
- supply chain
- e government
- business activities
- key factors
- service oriented architecture
- service provision
- business rules
- online services