Does e-government reduce the administrative burden of businesses? An assessment of business-to-government systems usage in the Netherlands.
Rex ArendsenOscar PetersMarc J. ter HeddeJan van DijkPublished in: Gov. Inf. Q. (2014)
Keyphrases
- e government
- government organizations
- service delivery
- electronic government
- public sector
- knowledge management
- government services
- enterprise wide
- inter organizational
- public administration
- digital government
- developing countries
- technical solutions
- government agencies
- public services
- federal government
- governmental organizations
- business applications
- information sharing
- small to medium sized
- public organizations
- information systems
- public policy
- government websites
- electronic commerce
- business processes
- information communication technology
- decision making
- artificial intelligence
- real world
- secure information sharing
- enterprise architecture
- business process
- computer science
- data mining