Many-server Gaussian limits for overloaded non-Markovian queues with customer abandonment.
A. Korhan ArasXinyun ChenYunan LiuPublished in: Queueing Syst. Theory Appl. (2018)
Keyphrases
- service times
- offered load
- steady state
- arrival process
- independent and identically distributed
- priority queue
- single server
- queue length
- processor sharing
- arrival rate
- poisson arrivals
- queueing model
- call center
- waiting times
- service rates
- heavy traffic
- queueing networks
- arrival processes
- random variables
- stationary distribution
- decision processes
- queueing systems
- reinforcement learning
- stochastic process
- holding cost
- fluid model
- customer classes
- asymptotically optimal
- maximum likelihood
- finite capacity
- retrial queue
- poisson process
- single server queue
- gaussian distribution
- dynamic environments
- state dependent