Modeling Human Intelligence in Customer-Agent Conversation Using Fine-Grained Dialogue Acts.
Qicheng DingGuoguang ZhaoPenghui XuYucheng JinYu ZhangChangjian HuQianying WangFeiyu XuPublished in: NLPCC (2) (2019)
Keyphrases
- fine grained
- human intelligence
- coarse grained
- machine intelligence
- access control
- multi agent systems
- intelligent systems
- conversational agents
- multi agent
- cognitive science
- tightly coupled
- human brain
- information processing
- fundamental questions
- conversational agent
- human level
- human beings
- human agent
- mobile agents
- natural language
- data lineage
- artificial intelligence
- artificial general intelligence
- autonomous agents
- decision making