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Engineering service products: the case of mass-customising service agreements for heavy equipment industry.
Mark Dausch
Cheng Hsu
Published in:
Int. J. Serv. Technol. Manag. (2006)
Keyphrases
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web services
service providers
information services
service composition
software engineering
competitive market
artificial intelligence
heavy traffic
neural network
management system
service oriented
loosely coupled
product information
processor sharing