'It Is Always an Individual Assessment': A Case Study on Challenges of Automation of Income Support Services.
Mariana S. GustafssonElin WihlborgPublished in: EGOV (2019)
Keyphrases
- end users
- case study
- enabling technologies
- lessons learned
- semantic web technologies
- service oriented
- exchange information
- collaborative learning
- context aware
- information services
- service discovery
- user communities
- user specific
- service management
- personal preferences
- technological solutions
- constantly evolving
- web services