Human-Computer Interaction in Physical Retail Environments and the Impact on Customer Experience: Systematic Literature Review and Research Agenda.
Gabriele ObermeierAndreas AuingerPublished in: HCI (23) (2019)
Keyphrases
- human computer interaction
- literature review
- case study
- user interface
- customer behavior
- interactive systems
- real world
- eye tracking
- electronic commerce
- human computer interface
- facial expression recognition
- current issues
- gesture recognition
- human factors
- point of sale
- physical objects
- hand gestures
- interface design
- human computer
- interaction design
- customer satisfaction
- business models
- user interface design
- user experience
- human activities
- software engineering
- eye tracker
- emotion recognition
- affective computing
- data mining