Leveraging Bystander Reports in Emergency Response Work: Framing Emergency Managers Social Media Use.
Fredrik BergstrandDick StenmarkPublished in: HICSS (2016)
Keyphrases
- emergency response
- crisis management
- social media
- decision making
- emergency management
- information sharing
- decision makers
- socio technical
- public safety
- decision support
- homeland security
- emergency medical services
- distribution systems
- disaster management
- emergency services
- situational awareness
- emergency evacuation
- information flows
- government agencies
- information technology
- social networks
- case based reasoning
- social media data
- databases
- decision support system
- cumulative prospect theory
- information systems
- data warehouse
- knowledge management
- human resources