A Formal Model for Electronic and Mobile Government Service Delivery Success Factors.
Gunadi GunadiGeoffrey A. SandyPublished in: ACIS (2009)
Keyphrases
- formal model
- service delivery
- success factors
- m learning
- mobile technologies
- mobile learning
- e learning
- mobile phone
- e government
- mobile applications
- service management
- mobile devices
- online services
- critical success factors
- government services
- context aware
- end to end
- life cycle
- higher education
- learning technologies
- learning experience
- distance education
- government agencies
- public sector
- government information
- user experience
- information quality
- language learning
- learning systems
- mobile services
- online learning
- web services
- distance learning
- learning activities
- information technology
- learning environment
- information systems