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Investigating Fraud and Misconduct in Legitimate Internet Economy based on Customer Complaints.
Wenrui Ma
Ying Cong
Haitao Xu
Fan Zhang
Zhao Li
Siqi Ren
Published in:
TrustCom (2023)
Keyphrases
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email
online banking
electronic commerce
criminal activities
customer satisfaction
internet banking
fraud detection
information services
call center
internet technology
identity theft
internet shopping
data mining
anomaly detection
economic development