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Vocal Minority and Silent Majority: How Do Online Ratings Reflect Population Perceptions of Quality?
Guodong (Gordon) Gao
Brad N. Greenwood
Ritu Agarwal
Jeffrey S. McCullough
Published in:
MIS Q. (2015)
Keyphrases
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high quality
online learning
higher quality
real time
collaborative filtering
data quality
attitudes toward
online reviews