Customer-Centric Revenue Management in manufacturing - a Decision Support System.
Michael MohauptAndreas HilbertPublished in: ECIS (2014)
Keyphrases
- decision support system
- revenue management
- decision making
- decision support
- dynamic pricing
- decision makers
- electronic commerce
- risk management
- expert systems
- data warehouse
- manufacturing systems
- customer service
- production planning
- multicriteria decision making
- case based reasoning
- management system
- decision process
- customer satisfaction
- call center
- intensive care
- clinical trials
- database systems
- machine learning
- real world