Management of Service Innovation Projects: A Case Study from a German Financial Services Provider.
Bernhard SchindlholzerFalk UebernickelWalter BrennerPublished in: AMCIS (2010)
Keyphrases
- financial services
- case study
- service providers
- management system
- knowledge management
- project management
- risk management
- information systems
- competitive advantage
- web services
- commercial banks
- low income
- service oriented architecture
- service quality
- service oriented
- software projects
- data management
- virtual organization
- policy makers
- development process