The Role of Alignment and IS Usage for Business Process Performance: An Empirical Survey among German Banks.
Heinz-Theo WagnerPublished in: PACIS (2006)
Keyphrases
- business process
- business processes
- business rules
- process model
- business process modeling
- web services
- workflow management systems
- case study
- business process management
- ws bpel
- user interface
- business process models
- expert systems
- process mining
- event logs
- service oriented architecture
- database systems
- virtual organization
- inter organizational
- information systems