Using Social Media for Service Innovations: Challenges and Pitfalls.
Ada ScupolaHanne Westh NicolajsenPublished in: Int. J. E Bus. Res. (2013)
Keyphrases
- social media
- lessons learned
- service providers
- emerging topics
- web services
- social networking
- social networks
- real world
- service oriented
- service discovery
- open issues
- mobile services
- technical challenges
- key issues
- information systems
- management system
- service composition
- digital libraries
- data sets
- big data
- single server
- social context
- social media data
- processor sharing