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Formal and relational governance in IT outsourcing: substitution, complementarity and the role of the psychological contract.

Eleni LioliouAngelika ZimmermannLeslie P. WillcocksLan Gao
Published in: Inf. Syst. J. (2014)
Keyphrases
  • information technology
  • information systems
  • public sector
  • e government
  • relational databases
  • data model
  • business process
  • negative consequences