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Service Management and Engineering in Information Systems Research.
Erwin Fielt
Tilo Böhmann
Axel Korthaus
Sue A. Conger
Guy Gable
Published in:
J. Strateg. Inf. Syst. (2013)
Keyphrases
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service management
information systems
context awareness
service delivery
network management
artificial intelligence
software engineering
learning environment
computer systems
internet services